Shipping policy

Shipping Policy
Last Updated: 08/09/2024
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At SHIBEVER, we strive to provide timely and reliable shipping for all orders. Our Shipping Policy outlines the details of our shipping process, including shipping options, costs, and delivery times.
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1. Shipping Areas
We offer shipping to the following locations:
International:European Union, Australia and USA
Please note that shipping availability and delivery times may vary by location.
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2. Shipping Costs
Shipping costs are calculated based on the shipping method selected, order size, and destination. The total shipping cost will be displayed at checkout before you confirm your order.
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Standard Shipping: Free for orders over $35
Express Shipping: cost $35
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3. Processing Time
Orders are typically processed within 5 business days from the date of purchase. Please allow additional time for processing during peak periods or holidays.
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4. Shipping Methods and Delivery Times
We offer the following shipping methods:
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Standard Shipping: Estimated delivery time of 5 business days for domestic orders and 10-15 business days for international orders.
Express Shipping: Estimated delivery time of 2-3 business days for domestic orders and 5-7 business days for international orders.
Delivery times are estimates and may vary depending on factors such as weather conditions, carrier delays, and customs processing.
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5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier抯 website.
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6. Shipping Issues
If you encounter any issues with your shipment, such as a delayed delivery, lost package, or damaged items:
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Contact our customer service team at [insert email address] with your order number and details of the issue.
We will assist you in resolving the problem and provide solutions, including replacements or refunds if necessary.
7. Customs Duties and Taxes
For international orders, you may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.
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8. Changes to Shipping Policy
SHIBEVER reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed of any updates.
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9. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
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Email: wofeimaoyi@126.com
Phone: 13631573937
Address: Room 601, Building A3, No. 83, Yongtai Xueshantang Street, Yongping Street, Baiyun District, Guangzhou