FAQ

1. What products does SHIBEVER offer?
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We specialize in women's tops and dresses, designed to combine style, comfort, and versatility for everyday wear and special occasions.
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2. What sizes do you offer?
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We offer a range of sizes from S to 2XL to accommodate different body types. Please refer to our Size Guide on each product page for detailed measurements.
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3. How can I choose the right size?
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We recommend using our Size Guide to find the perfect fit. If you're in between sizes or unsure, feel free to contact our customer service team for assistance.
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4. What materials are used in SHIBEVER抯 clothing?
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Our garments are made from high-quality fabrics, carefully selected for comfort, durability, and style. Specific material details for each product can be found in the product description.
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5. What is your shipping policy?
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We offer worldwide shipping. Delivery times and costs vary depending on your location. Once your order is processed, you抣l receive a confirmation email with tracking information.
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6. How long does shipping take?
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Shipping typically takes 15 days for international orders. Please note that delivery times may vary due to customs or local postal service delays.
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7. Can I return or exchange a product?
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Yes, we accept returns and exchanges within 30 days of purchase, as long as the items are unworn, unwashed, and in their original condition with tags attached. Please see our Return Policy for more details.
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8. How do I initiate a return or exchange?
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To request a return or exchange, please contact our customer service team with your order number and the reason for the return. We will provide further instructions on how to proceed.
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9. What payment methods do you accept?
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We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can select your preferred payment method at checkout.
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10. How do I track my order?
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Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier抯 website.
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11. How can I contact SHIBEVER customer service?
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You can reach us via email at [insert email address] or through our contact form on the Contact Us page. We are happy to assist with any inquiries or issues you may have.